Downloads

Learn how to manage and re-download exported files in mobohubb when they exceed size limits. This guide explains how to access the Downloads section and what information is available there.

In this guide you'll learn

  • Where to Access Pending Files that weren’t immediately downloaded.
  • How to Retrieve Exported Data later on, once storage is available.

If an export (such as a report or data file) exceeds the allowed size limit or cannot be transferred immediately, mobohubb places it in the Downloads section as a pending file. Once you have the necessary space or availability, you can re-download the file. Please note that mobohubb does not automatically notify you when your exports are available in Downloads, so it's a good practice to check this section regularly.

Navigation

  1. Navigate to the Portal’s Top Menu and select Settings from the dropdown.
  1. From the Site Administration section, select Downloads.
  1. A list with all the files available for download is visible.
  1. Click the download button under the Download column for the files you want to download.
  1. Find your download in your local downloads folder.

Tip: The Downloads section displays important details such as format type (PDF, Excel, etc.), file name, and status, making it easy to locate and manage your large exports.